Terms and Conditions
1. Appointment Booking and Deposits
To reserve a time slot for your massage therapy appointment, a deposit is required at the time of booking. The deposit amount will be applied toward the total cost of your appointment.
2. Cancellation Policy
Clients must provide a minimum of 24 hours' notice for any cancellations. Cancellations made less than 24 hours before the scheduled appointment time will be charged the full price of the appointment. In case of a cancellation, a fee of $5 will be withheld due to the payment processing company fees.
3. Rescheduling and Cancellations
If an appointment is rescheduled with less then 24 hours' notice and then subsequently cancelled, it will be treated as a late cancellation. In such cases, the full appointment fee will be withheld as per the cancellation policy.
4. No-Show Policy
Failure to attend a scheduled appointment without prior notice will be considered a no-show, and the full appointment fee will be charged.
5. Payment and Refunds
Deposits and payments for missed or late-cancelled appointments are non-refundable. Refunds will only be issued in cases where the clinic cancels an appointment due to unforeseen circumstances. In case of a cancellation, a fee of $5 will be withheld due to the payment processing company fees.
6. Clinic Policies and Client Responsibility
Clients are expected to arrive on time for their scheduled appointments. Late arrivals may result in a shortened session while still being charged for the full appointment duration.
By booking an appointment, clients acknowledge and agree to the terms outlined above.